OpenSesame Product Support Associate
OpenSesame Product Support Associate – Asia Pacific Time Shift Recruitment 2025
OpenSesame seeks an Asia-based Product Support Associate to deliver exceptional customer service during the Pacific Time shift (4 PM–1 AM PT). You’ll handle customer inquiries, troubleshoot issues, and use AI-driven tools to enhance workflows. Ideal for proactive support professionals with strong communication skills and experience using Zendesk or similar platforms.
Salary
6 - 8 LPA
Job Type
Full Time
Category
IT Services
Experience
2 Years
- Bachelor’s degree or equivalent experience
- Fluent in English with strong written communication skills
- Experience with customer support tools like Zendesk
- Knowledge of AI-driven support automation preferred
- Ability to work remotely during Pacific Time shift (4 PM–1 AM PT)
- 2+ years in technical or customer support roles
- Strong problem-solving and troubleshooting abilities
- Proficiency in email, chat, and phone-based support
- Experience managing 40+ tickets per day
- Collaborative and proactive work style
- Ability to stay organized in fast-paced environments
- Shift: Pacific Time: 4 PM – 1 AM PT
- Days: Monday to Friday
- Location: Remote – Asia-based
- Weekend On-call: Once every 8 weeks (if needed)
- Pay Transparency: Competitive, skill-based compensation
OpenSesame is a global leader in eLearning and workforce development, offering over 40,000 training courses used by 150+ Global2000 companies. The company empowers organizations to upgrade employee skills through personalized, scalable, and AI-enhanced learning solutions.
Warning : Workscope never charges applicants. Report if any employer asking for payment.
Application Deadline
Not Mentioned Apply ASAP
Related Opportunities —
Software Developer
Lighthouse . Bengaluru
Lighthouse Software Developer
An Associate Software Developer at Lighthouse will code, test, and maintain software systems, collaborate with team members on design, debug issues, participate in reviews, learn new technologies, and contribute end-to-end in the software development lifecycle.
Assistant Commandant
UPSC . All India
UPSC CAPF Assistant Commandant
UPSC has released CAPF Assistant Commandants (Group A) Recruitment 2026 for 349 posts in BSF, CRPF, CISF, ITBP and SSB. Graduates aged 20–25 years can apply online from 20 Feb to 12 Mar 2026. Selection includes Written Exam, PST/PET, Interview and Medical Test. Exam on 19 July 2026.
